In de ArenA

In this stadium we work with e-tickets and mobile online tickets. Mobile only tickets can only be scanned from your phone since they cannot be printed. E-tickets can be scanned from both your phone and as a printed version.

If you have an e-ticket, we advise you to bring a printed version of your ticket, in case your phone battery cuts out.

Ajax Tickets
Ticket sales for Ajax matches can be bought via the website of Ajax. For questions about these tickets, please contact the fancare of Ajax.

KNVB matches
Tickets for a KNVB match in the Johan Cruijff ArenA, if still available, can be bought through the ticket shop on our website. Please make an account before purchasing tickets.

Event / concert tickets
Ticket sales for an event go through the event organizer and not through the Johan Cruijff ArenA. For questions about the sale of tickets, please contact the relevant organiser. The organiser for a concert is mentioned in the appropriate calendar item.

Every visitor to a concert or football match in the Johan Cruijff ArenA must have a valid admission ticket. If you have lost your ticket or the ticket has been damaged so that the barcode is no longer legible, please report this to the ticket organization from which you bought your ticket. If you still have your ticket, it will have the name of the ticket organization concerned printed on it.

If you are a certificate holder of the Johan Cruijff ArenA and you bought your admission tickets through the Johan Cruijff ArenA, please contact the Front Office department.

On the day of a football match or concert
The stadium opens 1.5 hours before the start of an Ajax match. Main entrance E opens 2.5 hours before the start of an Ajax match. Different opening hours apply for KNVB matches and concerts. Check our event calendar for current times.

On days without events
The Johan Cruijff ArenA is open from Monday to Friday from 7 am to 6 pm. On weekends we are open from 9 am to 6 pm. You enter the stadium via main entrance E.

Plan the fastest journey with our Mobility Portal. Enter your departure address and arrival date and time and immediately see the best trip to the stadium.

Matches
With Wizzy Maps you can easily find the closest parking garage and your entrance for your seat. Finding your way in our stadium has never been easier!

Concerten
Via Wizzy Maps vind je de locatie van jouw ingang. De ingang op jouw ticket is de juiste ingang waar je gebruik van kan maken. Het is niet mogelijk om via een andere ingang naar binnen te gaan.

To move easily through the stadium, you can use several escalators. Depending on your entrance, these go up to the first or second ring. The escalators are located at several entrances: main entrance E and entrances A, C, G, J and M.

The first ring of the main stand contains sections 001 to 111, each with 21 rows. The remaining sections on the first ring, 012 to 129, contain 31 rows. The numbering of the rows starts at the bottom: row 0 is closest to the field, row 29 is at the top.

The second ring contains 27 rows. The numbering of the rows starts at the bottom: row 1 is closest to the field, row 27 is at the top.

For all information about the accessibility of the stadium, please refer to our Accessibility page.

The stage is set up in different places per concert. The possibilities are:
- end setting: with the stage on the north side of the stadium
- the round setting: with the stage in the middle of the stadium
- panorama setting: with the stage on the east side of the stadium

You can see the various sections on the map. Click on an event in the Calendar. Seat numbers are not visible on our website.

The range of food and drinks varies per section. If you would like to know what is available in your section, go to our event calendar, select your event and section number and check what is on offer.

No, at this moment there aren't any rules or measures.

Lost items that have not been collected will be returned to the hospitality desk at main entrance E after the event. Within 36 hours, we will place found items on the iLost website.

Visitors are not allowed to bring food and drinks into the stadium. There are plenty of food and beverage outlets in the stadium. We give confiscated (unopened) food and drinks to the food bank project in Amsterdam Southeast.

The rules around camera usage during events can vary. Please contact the organizer of the event you plan to visit for more information regarding cameras. 

Helmets are not allowed in the stadium. You can store your helmet at Lockerpoint for a fee. You can find Lockerpoint at the entrance of Ziggo Dome. There are a limited number of lockers available.

For more information please visit the website of Lockerpoint.

Alcohol is served during an event. Please note that no alcohol is served to visitors under the age of 18.

There are no lockers in the stadium. You can, however, store all your belongings at Lockerpoint for a fee. For more information, please go to the Lockerpoint site.

The Johan Cruijff ArenA is a non-smoking zone so there is a smoking ban throughout the entire stadium.

Bags of A4 size (30 cm x 21 cm x 10 cm) or smaller are allowed into the stadium after a security check. Bigger bags, suitcases or items are not allowed inside. Bags, suitcases and items that are not allowed inside cannot be stored at the entrances of the stadium. Bags bigger than A4 size will be denied at entry.

If you have bags or suitcases you want to store away in a locker, you can do this at the lockers of Lockerpoint. There are two Lockerpoint locations. Click on the links below for more information about the Lockerpoints.

• Lockerpoint ArenApoort above the Ziggo Dome.
• Lockerpoint ArenApoort P5 at Villa ArenA.

In the stadium we do not take cash. You can pay only by PIN debit card (also contactless), Mastercard, Visa, Visa Electron, AmEx and VPay.